{"id":19,"date":"2026-03-27T19:25:55","date_gmt":"2026-03-27T19:25:55","guid":{"rendered":"https:\/\/karyatrading.com\/garansi\/"},"modified":"2026-04-08T10:05:08","modified_gmt":"2026-04-08T10:05:08","slug":"garansi","status":"publish","type":"page","link":"https:\/\/karyatrading.com\/?page_id=19","title":{"rendered":"Garansi"},"content":{"rendered":"<h2 dir=\"auto\">Garansi Produk<\/h2>\n<h3 dir=\"auto\">1. Garansi Produk<\/h3>\n<ul>\n<li>Semua produk yang dijual oleh Karyatrading adalah 100% ORIGINAL dan dijamin keasliannya.<\/li>\n<li class=\"body\" dir=\"auto\"><strong>Karyatrading.com memberikan garansi untuk memastikan setiap produk yang diterima Produk dalam kondisi baik dan layak pakai.<\/strong><\/li>\n<\/ul>\n<p class=\"body\" dir=\"auto\"><strong>Garansi berlaku untuk:<\/strong><\/p>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\"><strong>Produk cacat produksi (lem lepas, sol rusak, jahitan terbuka)<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\"><strong>Barang tidak sesuai pesanan (model\/warna\/ukuran salah)<\/strong><\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">2. Masa Garansi<\/h3>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Garansi berlaku <strong>maksimal 7 hari setelah barang diterima<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Khusus cacat produksi saat pemakaian ringan: maksimal <strong>30 hari<\/strong><\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">3. Syarat Klaim Garansi<\/h3>\n<p class=\"body\" dir=\"auto\">Untuk mengajukan garansi, pelanggan wajib:<\/p>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Menyertakan <strong>video unboxing<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Mengirim <strong>foto\/video bukti kerusakan<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Produk masih dalam kondisi:<\/p>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Belum dipakai (kecuali cek ukuran)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Lengkap dengan box &amp; tag<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">4. Garansi Tidak Berlaku Jika:<\/h3>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Kerusakan akibat pemakaian (lecet, kotor, sobek ringan)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Salah perawatan \/ terkena air \/ bahan kimia<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Tidak ada bukti unboxing<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Klaim melewati batas waktu<\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">5. Solusi Klaim Garansi<\/h3>\n<p class=\"body\" dir=\"auto\">Jika klaim disetujui, pelanggan berhak mendapatkan:<\/p>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">\u2705 Penggantian produk baru (model sama)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">\u2705 Tukar ukuran (jika tersedia)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">\u274c Tidak berlaku refund (kecuali kondisi tertentu)<\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">6. Biaya Pengiriman<\/h3>\n<ul dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Kesalahan dari kami \u2192 <strong>ditanggung Karyatrading.com<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Tukar size \/ alasan pribadi \u2192 <strong>ditanggung pembeli<\/strong><\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">7. Proses Klaim<\/h3>\n<ol dir=\"auto\">\n<li>\n<p class=\"body\" dir=\"auto\">Hubungi customer service <strong>Karyatrading.com<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Kirim bukti (foto\/video)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Tunggu verifikasi (1\u20132 hari kerja)<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Kirim barang kembali<\/p>\n<\/li>\n<li>\n<p class=\"body\" dir=\"auto\">Produk pengganti akan dikirim<\/p>\n<\/li>\n<\/ol>\n<h3 dir=\"auto\">Lokasi Kami<\/h3>\n<p class=\"body\" dir=\"auto\">Kunjungi toko <strong>Karyatrading.com<\/strong> kami untuk pilihan sepatu sport dan casual terbaik.<\/p>\n<h6 dir=\"auto\"><strong>Alamat<\/strong><\/h6>\n<p class=\"body\" dir=\"auto\">Wisma Intan Wijaya 7th floor Unit 8 Jl Arjuna Selatan No 75 Kebon Jeruk Jakarta Barat<\/p>\n<h6 dir=\"auto\"><strong>Jam operasional<\/strong><\/h6>\n<p class=\"body\" dir=\"auto\">09.00 &#8211; 21.00<\/p>\n<h4 dir=\"auto\">Hubungi Kami<\/h4>\n<p class=\"body\" dir=\"auto\"><strong>Email <\/strong> : <a href=\"mailto:adminkts@karyatrading.com\">adminkts@karyatrading.com<\/a><\/p>\n<p class=\"body\" dir=\"auto\"><strong>Whatsapp<\/strong> : 081315216716<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Garansi Produk 1. Garansi Produk Semua produk yang dijual oleh Karyatrading adalah 100% ORIGINAL dan dijamin keasliannya. Karyatrading.com memberikan garansi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/karyatrading.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":4,"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":8479,"href":"https:\/\/karyatrading.com\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions\/8479"}],"wp:attachment":[{"href":"https:\/\/karyatrading.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}